reviewed the product literature but Iím still not sure if the
product Iíve selected will work in my application?
Simply call us and we will direct you to one of our chemists
in our Technical Service Department. You can discuss your
application with them and they can recommend the correct product
I get a sample of the product I am interested in?
course, We can send a small sample of our adhesive or gelatin
products at no charge to you. Simply provide us with your
UPS or Federal Express account number for the shipping.
you accept my order even if it is only for a small amount?
Our minimum order requirement is only $25.00.
do I place my order?
may order by telephone (609) 695-1966, fax (609) 395-9006
. You may also purchase our adhesive
optic or gelatin
products off our website (click on the highlighted product
name to the left to purchase). Use whichever method is convenient
can I obtain a Material Safety Data Sheet and/or a Certificate
immediately get a MSDS from our website or you can request
one when placing your order. For a Certificate of Compliance,
simply request this at the time you place your order.
do I pay for my order?
MasterCard, Visa and American Express credit cards. Our customers
in the United States and Canada can apply for an open Net
30 account with us. Be sure to request our Credit Application
when you place your order.
will you ship my order?
ship within 24 hours. While UPS is our preferred carrier,
we will ship your order with any carrier you request. We can
add the freight charges to your invoice or should you have
an account with the carrier, we will advise them to bill your
if thereís a problem with my order?
we strive for 100% accuracy in service, should you find that
you received a product that was not correct, simply call us
and we will make arrangements to have the product returned
to us and promptly replaced with the correct item. For any
other issue, contact our Customer Service Department.